About Us
GIPFEL HR solutions is a Staffing and Consulting firm with a PAN India presence. We partner with many of the leading employers across the country. Promptness with quality is our motto and we are proud to state that we are the preferred vendors for some of top IT companies of India and our client values our feedback.
For more on us please do visit - https://www.gipfelhr.com/
About Company
Our client has a 90+ year history of technical innovations that have evolved to keep pace and address our customer’s most pressing business issues. Our client makes equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers.
Roles and Responsibility
Order Management Business Systems Analyst will be responsible for
support to a community of Order Management, Shipping, Advanced Pricing,
Inventory & iStore users on a worldwide Oracle R12 platform, complete with
multiple internal and external interfaces and custom programs. This position is
also expected to contribute to the implementation of Oracle R12 solutions. You
will partner with the business units to ensure the efficient use of technology
and provide ongoing enhancements as the business changes or new functionality
is introduced in the applications. Your success will depend on maintaining
strong relationships with internal business partners to ensure the best use of
technology to facilitate their business processes. This position requires an
analytical mindset, accuracy and creative problem solving skills.
- Must
have Oracle R12 Order Management, Shipping, Advanced Pricing, GOP, Inventory
and iStore module implementation experience.
- Interact
with End-users on clarification of incidents/problems and provide resolution to
global users
- Analyst
will partner with business units to ensure efficient use of application and
help enhance application
- Responsible
for understanding the current process , identify and deliver service
improvements
- Should
be able to configure new org structures whenever required
- Prepare
SOP (Standard Operating Procedure) for new and existing solutions
- Anticipate
and remediate problems spanning the full range of Oracle SCM applications and
their integration points; manage Oracle Support SRs as well as internal users’
support requests.
- Own
the Oracle SCM user security function, also fulfill requests for ad hoc Oracle
SCM information
- Support
bi-directional interfaces with third-parties and act as liaison with Oracle
SCM-facing vendors.
- Test
or lead testing initiatives in connection with the rollout of new SCM solutions
- Coordinate
process improvements with business; gather and document functional requirements
- May
work with the internal managed services team on upgrades and enhancements
- Complete
business process mapping and identify opportunities for improvement
- Production
Support and Support to Month, Quarter and year end closure process
- Assist
in the implementation of new Oracle SCM products and Oracle-based solutions
(e.g. integration with third parties)
- Support
a change management process to manage patch applications and changes to the
configurations
- Develop
test plans and manage user testing for system changes
- Support
reporting requirements and functionality
Desired candidate
Essential
Qualifications
- Bachelor’s
degree in computer science or equivalent with 6 to 15 years of experience as a
systems/application/business analyses
- A minimum of 6
years of production support/implementation experience with Oracle SCM modules –
OM, INV, iStore, Adv Pricing, GOP
- Knowledge of
Oracle O2C process and its integration with CRM
- Should have
good knowledge of form personalization
- Experience in
Oracle AME would be an added advantage
- Understanding
set-up/configuration/administration areas to support current service portfolio.
- Must have
excellent communication skill
- Must be a
self-starter
- Ability to
think analytically and be a problem solver
- Ability to
analyze and document complex business processes
- Must be a team
player and able to interact well with all users, peers and executive management
Recruiter Name
Rashmi Mahajan
Recruiter Email Id
rashmi@gipfelhr.com
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